17
Total Reservations
Booking engine
Take bookings. Collect deposits. Fill empty tables.
Elyx connects phone calls, website bookings, QR links, guest history and payments. It checks availability, applies house rules, sends confirmations and keeps waitlist or no-show work visible to Operator.
Reservations
Manage restaurant reservations by table.
HistoryAdd reservation
15
Confirmed
0
Seated
2
Pending
Today
25 June 2026
18:30
Maya Collins
2 guests · Table 4
19:00
Leah Murphy
8 guests · deposit pending
20:30
Katie Ryan
7 guests · confirmed
What Elyx offers
One booking flow for the work around a table.
A reservation is more than a name and a time. Elyx keeps the booking, policy, payment, reminder, guest details and follow-up in the same operating path.
Phone calls
Voice reservations
Elyx can answer the call, check the booking rules, take the guest details and confirm the table without sending staff back to the phone.
Web and QR
Website booking
Guests can book from your site or booking link. Availability, party size and table fit are checked before a reservation is created.
Payments
Deposits
Set deposit rules for large parties, events or high-risk bookings. Elyx sends the payment link and updates the booking when it is paid.
SMS follow-up
Reminders
Send confirmation and reminder messages so guests can confirm, cancel or reschedule before the team loses the table.
Demand recovery
Waitlist fills
When a slot opens, Elyx keeps the waitlist close to the booking record and helps offer the table to the next guest.
Guest history
No-show handling
Track no-shows, cancellations and risk signals beside the guest profile so the next booking uses the right policy.
How it runs
From booking request to service-ready record.
The same logic works whether the guest books online, calls Elyx, joins the waitlist or needs to move a table.
01
A guest asks for a table
The request can start from a call, website booking form, QR code, message or staff action.
02
Elyx checks availability
Date, time, party size, table capacity, service period and advance-booking rules are checked before confirming.
03
Rules are applied
Deposits, party-size limits, reminders, notes, allergies and special occasions are attached to the booking.
04
The booking is managed
Confirm, seat, reschedule, cancel, mark no-show, or offer the gap to the waitlist from the same operating record.
Before service
The team sees what still needs action.
Elyx does not stop at the booking form. It shows unpaid deposits, reminders due, cancellations, waitlist opportunities and guest notes before the shift starts.
Operator brief
Before service starts.
Bookings, deposits, guest notes and open actions sit together so the team can clear the queue before the room fills.
Deposit unpaid
Party of 8, Friday 19:00
Send reminder
Table cancelled
2 guests, 19:30
Offer to waitlist
Guest note
Window seat, nut allergy
Attach to booking
Connected context
The booking engine sits beside voice, payments and guest memory.
Voice agent
Website booking page
QR booking links
Table plan
Guest profiles
Deposit links
SMS reminders
Waitlist
Operator brief
No-show history
Revenue forecast
Payments