Online ordering

Direct orders from your own website, app and tables.

Elyx gives restaurants a branded ordering surface for web, mobile, QR, NFC and kiosk orders, then connects each order to payments, kitchen flow, guest memory and Operator.

1808 Kitchen branded ordering website built on Elyx
What Elyx provides

The guest-facing ordering layer, not just a payment button.

Guests can order through the channel that fits the moment. Owners still get the operating context behind the order.

Own domain

Branded website

A restaurant website with your brand, menu, ordering, payments, opening hours and the pages guests need before they buy.

Mobile-first

Ordering app experience

A fast mobile ordering experience for repeat customers, saved details, reorder prompts, offers and direct guest relationships.

At table

QR and NFC table ordering

Table QR codes and NFC tags open the right menu, table, order and payment flow without asking staff to identify the context again.

In store

Self-serve kiosk

Kiosk ordering for busy counters and quick-service sites, with menu sync, payment flow, upsells and order routing.

Retention

Offers and loyalty

Run direct-order incentives, first-order offers, regular rewards and quiet-guest prompts without sending guests back to marketplaces.

One queue

Order management

Website, app, QR, NFC and kiosk orders can route into the till, kitchen, payment record and Operator context.

How orders move

From guest order to kitchen, payment and follow-up.

The value is not only the checkout page. Elyx keeps the order connected after it is placed, paid, routed, changed or abandoned.

01

Guest orders direct

They use your website, app experience, table QR/NFC tag or kiosk instead of a third-party marketplace.

02

Payment is captured

Online checkout, table payment or kiosk payment returns a clear paid, failed or follow-up state.

03

The order is routed

Collection, delivery, dine-in and kiosk orders move to the right kitchen, printer, POS or staff queue.

04

Operator keeps context

Guest history, menu pressure, failed payments, abandoned orders and follow-up work stay visible after checkout.

Connected to Operator

Direct orders should improve the whole restaurant.

Elyx reads the order channel, payment outcome, item mix and guest history so online ordering helps the owner make decisions, not just receive tickets.

Order

What was ordered, from where and by whom.

Payment

Paid, failed, waiting or refunded.

Guest

First timer, regular, quiet or at risk.

Operator context

Direct orders become usable signals.

Elyx does not treat online orders as a separate website report. It uses them for payment recovery, menu decisions and guest memory.

Abandoned basket

Guest left checkout after choosing delivery

Failed payment

Table NFC payment needs resend

Menu pressure

Lunch burger up 18% on direct orders

Regular returned

Offer worked; reorder completed

Launch checklist

Website, app, table and kiosk flows launch together.

Elyx connects the visible ordering experience to the hidden work around menu changes, payments, kitchen routing, customer data and recovery.

Menu and availability
Collection and delivery
Table QR and NFC
Kiosk orders
Online checkout
Payment status
Offers and loyalty
Customer memory
Kitchen printing
POS order flow
Operator brief
Recovery queue

Keep the order direct. Keep the context in Elyx.

Book ordering rollout